Important Shipping Notice
Dendrobates tinctorius
Dendrobates tinctorius “Patricia”
Region of Origin:
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Care
Care
Natural Habitat
Natural Habitat
Shipping & DOA Policy
Shipping & DOA Policy
The shipping and receiving of live animals is a delicate matter, the shorter and smoother the process the less stress on the frogs. The customer receiving the frogs should be prepared and put plans in place to accept the frogs without delay.
All frogs are shipped via UPS Next Day Air. The frogs are packed in an insulated box with a Cryopak Phase 22, as well as other thermal control methods.
Weather-permitting, shipping takes place Monday, Tuesday, and Wednesday. Tracking information will be sent to your email.
Having the frogs shipped for pickup at your closest UPS Store is encouraged as it prevents the frogs from having to bounce around on the delivery truck all day.
Frogs are provided with a Live Arrival Guarantee under the following conditions. The temperature must be between 40°F and 90°F at the frogs destination. The delivery of the frogs must be accepted on the first attempt, or picked up at the UPS Store within 1 hour of being made available. If there is any issue the shipper must be e-mailed photographs of the deceased frog within 2 hours of delivery or the package being made available for pickup at the UPS Store. This time-window is enforced to ensure that effort was made to receive the frogs in good condition.
Delays in the ability of UPS to transport the package, such as inclement weather, are out of the control of the shipper, thus require that the Live Arrival Guarantee be void should a delay occur. However the frogs are packaged extremely well, and usually survive without issue even if the package is delayed a day.
Should a Death On Arrival occur within the terms of the Live Arrival Guarantee the the full price of the deceased frog will be put on credit for a future order. Credit will expire one year from being issued. Shipping costs are not refunded to the shipper, and thus can not be refunded to the customer.
Any questions regarding the shipping procedures or the guarantee policy can be sent to KyleAMartin1987@gmail.com
3 cute chubbubs! Very healthy.
My experience with NC Dart Frogs was an exceptional experience. There was a hiccup with shipping due to no fault of NC Dart Frogs. Once I realized there was a potential shipping problem I contacted NC Dart Frogs. Kyle immediately answered my email and got to work on the issue. He was nothing but fantastic and professional the whole time. My first shipment was delivered but unfortunately the merchandise did not make it. I contacted Kyle and he made it right with no hesitation. Now I have three gorgeous Dendrobates Tinctorius "Patricia" that are healthy and thriving. Thank you Kyle!!!
Today anyone can sell almost anything of dubious quality online. With scripted, impersonal business communication, so you just hope for the best when you buy something online. Well, NC Dart Frogs is the best! They offer personalized, quick communication, answers to your questions, and meticulous care for the frogs. NC Dart Frogs shows passion and expertise in all aspects of the business. They have a devout follower in me.
Tadpoles were packaged well, high quality shipping materials, excellent process. He used highly professional packaging material that was unexpected from a home business. Incredibly impressive and thoughtful preparation. Everyone arrived safely and well cushioned.
I reached out and asked what frogs would be best for someone just getting into darts. Kyle was SO helpful and responded quickly - my frogs shipped that day! They are so healthy and happy and hopping around their enclosures. I got six frogs, and they are all so bright and clearly well cared for. The whole interaction totally boosted my confidence and I am definitely buying more.
Quality
We captive breed and rear all of our froglets to a strict standard. We know you will not be dissapointed by the vigor and vivid coloration of our frogs and plants!